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Return & exchange


We are a professional art gallery dealing with the online and offline sale of artwork. We offer magnificent, high-quality artwork created by our Dzignart artists.
All works of art presented in our gallery are meticulously checked and carefully selected by a team of experienced professionals, so that each and every  one of our customers may without a doubt, enjoy their artwork .

Dzignart is committed to make sure our customers are 100% satisfied with their purchase.Therefore, exchange is available for customers to solve product related problems.
Every painting we sell is 100% hand painted with oil on canvas. Since it's impossible to paint the exact same painting every time, the artwork you receive may vary slightly in color and texture from the sample photo above. This is what makes our hand painted artwork more valuable than prints.

If you have any questions about the art work after you receive it, please contact us immediately.
Damaged or misrepresented items are subject to return within 90 Days from  the delivery date.  Please email us immediately before returning items (in the same condition as it was sent to you)
We will send you a new painting or sculpture, and take some photos of the actual replacement piece for your approval before shipping it to you. We will pay the return shipping fee to our Offices in USA or Canada.

Prior to returning any item(s) to DzignArt, you must receive authorization from our Customer Service team. To request authorization please send e-mail to info@dzignart.com with the following details:
• Order no. and item no.
• First name and surname
• Reason for return
• one or two photo
 
All artworks from Dzignart are 100% hand-painted, and 5%-15% slight variations will occur. This is accepted by the customers when placing an order, and returns will not be accepted due to slight variation.
 
Dzignart does not offer returns on items that have been wrongly selected or change of mind. I hope you can understand.
 
Please feel free to contact us in regards to your individual situation should you wish to discuss exchanges in more details.

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